FEBRUARY 11, 2025 — Reports indicate that many Facebook Messenger users in the Philippines experienced problems with the app on Tuesday afternoon, specifically with sending and receiving messages. The issues began around 2:50 p.m., according to Downdetector.ph, and reached a peak with over 1,700 reports around 3:53 p.m. Metro Manila, Cebu City, Cagayan de Oro, and Davao City had the most reports.
The majority of user issues, about 84%, involved the inability to send messages. Another 10% reported that they couldn't receive messages. This disruption caused frustration for many users who rely on the app for communication.
This chart displays the problem reports submitted in the last 24 hours, comparing them to the usual report volume by time of day. It's normal for some issues to be reported at various times during the day. Downdetector only highlights incidents when the number of reports notably exceeds the typical volume for that specific time. For more details on how Downdetector gathers status data and identifies issues, visit the Downdetector Methodology page.
The tracking website Downdetector.ph showed a spike in reports, which highlighted how widespread the problem was. Users took to social media to share their experiences and confirm that they weren't alone. This collective reporting helped to quickly identify and solve the issue.
Source: PC Express
By 4:18 p.m., the number of problem reports seemed to be going down, suggesting that the issue was starting to get resolved. However, the exact cause of the disruption remained unclear, leaving users waiting for an official explanation.
As of now, Facebook has not released an official statement about the Messenger problems, doing their job to improve and address the issue. Users are hoping for more information about what caused the issues and what steps are being taken to prevent similar problems in the future.